Koshi Province
Active customers · remote & on-site support
Our presence
Trusted across all of Nepal
More than 500 hospitals, clinics, laboratories and pharmacies in all 7 provinces run their daily work on MediMaster ERP, supported remotely and on site by our team.
7/7
Provinces of Nepal where MediMaster is in use
500+
Customers running their daily work on MediMaster
4
Facility types: hospitals, clinics, labs and pharmacies
Local
Remote and on-site support from our team in Nepal
Facility types
Who uses MediMaster
Hospitals
General & specialty
Clinics
Polyclinics & practices
Laboratories
Diagnostic centres
Pharmacies
In-house & retail
By province
Present in every province
MediMaster is in use in all 7 provinces. Remote support reaches every customer; on-site setup and training are arranged on request.
Madhesh Province
Active customers · remote & on-site support
Bagmati Province
Active customers · remote & on-site support
Gandaki Province
Active customers · remote & on-site support
Lumbini Province
Active customers · remote & on-site support
Karnali Province
Active customers · remote & on-site support
Sudurpashchim Province
Active customers · remote & on-site support
Wherever you are
How we support facilities across Nepal
Distance doesn't change the service — the same team that installs MediMaster keeps it running.
Support line & chat
Call the support line or open live chat from any page for day-to-day questions and errors.
Remote assistance
Most issues are solved by connecting to your system remotely — no waiting for a visit.
On-site visits
Installation, hardware and analyser setup, and staff training at your facility on request.
Updates & year ending
New features rolled out to running installations, and help with each fiscal-year close.