MediMaster
5
Products, one for every kind of facility
10+
Integrated modules on a single record
IRD
Compliant billing and fiscal-year reports
Local
Sales, setup and support team in Nepal
About MediMaster

Healthcare software that keeps the whole facility on one record

MediMaster ERP is hospital, clinic, laboratory and pharmacy management software made for Nepal. A patient is registered once; outpatient, inpatient, lab, radiology, pharmacy, billing and accounts all work from that same record.

That stops the usual chain of paper slips and re-entry between counters. Orders reach the next department automatically, charges land on the bill as they happen, and collection posts into accounts when the day closes.

Accounts, HR and attendance come with every product. Sales, setup and ongoing support are handled by a team based in Nepal — on the phone, by chat, and on site when you need it.

Who it is for
Hospitals, clinics, labs & pharmacies
Core idea
One patient record, every department
Always included
Accounts, HR & attendance
Compliance
IRD billing & fiscal reports
One platform

Register a patient once. Every department sees it.

Clinical, billing and back-office modules share a single record, so nothing is typed twice, departments stay in step, and the day closes on time.

  • Orders across departments Consultation flows to lab, radiology and pharmacy on one patient ticket.
  • Charges on the bill Services post as they happen — deposits, credit and insurance stay aligned.
  • Billing into accounts Receipts and vouchers land in ledgers without re-entry at day close.
  • HR & attendance included Shifts, leave and device attendance sit beside finance on the same platform.
How it works

From registration to day close

Four steps that replace paper hand-offs between the front desk, clinical teams and accounts.

  1. 1

    Register once

    Patient details are entered at the counter and become the single record every department uses.

  2. 2

    Care & orders

    Consultations, lab, radiology and pharmacy orders move on that record — nothing is retyped.

  3. 3

    Bill as you go

    Charges post as services happen. Deposits, credit and insurance stay on the same bill.

  4. 4

    Close the day

    Collection feeds accounts; attendance and HR sit beside finance so the day ends reconciled.

Leading Nepal's Healthcare

Engineered specifically for healthcare in Nepal

Foreign and generic ERPs stumble on local tax laws, calendars, and machine interfacing. MediMaster was designed from the ground up for Nepali hospitals, clinics, and labs.

Nepal Compliance

IRD E-Billing, Swasthya Bima & SSF

Fully compliant with Nepal's regulatory landscape so you stay audit-ready and never lose money on insurance claim rejections.

  • IRD Real-Time CBMS: Certified real-time sales invoice syncing and Annex-13 VAT registers.
  • Health Insurance Board (HIB): Pre-authorization, eligibility check, and co-pay claim tracking for Swasthya Bima.
  • Social Security Fund (SSF): End-to-end billing and claim submission for corporate and formal sector patients.
  • Native BS & AD Calendars: Bikram Sambat Miti and Gregorian dates built deeply into every bill, report, and schedule.
Financial Security

Zero Clinical & Revenue Leakage

In most hospitals in Nepal, up to 15% of revenue is lost in unbilled services, loose pharmacy stock, and delayed ward charges. MediMaster closes every loop.

  • Closed-Loop Orders: Pharmacy cannot dispense and labs cannot run tests without verified billing clearance.
  • Automatic IPD Accruals: Daily bed, nursing, monitor, and doctor visit charges accrue on the bill automatically.
  • Doctor Share Calculation: Transparent, automated doctor commissions for OPD, OT procedures, and test reporting.
  • Deposit & Credit Control: Track advance deposits, credit limits, and outstanding dues with zero slip-ups.
Laboratory & LIS

Direct Machine Interfacing & WhatsApp Reports

Transform your laboratory turnaround time by connecting diagnostic analyzers directly to patient records without error-prone manual typing.

  • Bidirectional LIS: Direct connection to Sysmex, Mindray, Beckman Coulter, Roche, Erba, and Horiba analyzers.
  • Barcode Sample Tracking: Phlebotomy tube barcodes ensure zero sample mix-ups from collection to pathologist sign-off.
  • Automated WhatsApp Delivery: Patients and doctors receive verifiable PDF reports on WhatsApp the moment they are approved.
  • Reference Lab Network: Send and receive sample batches with referral tracking and partner billing.
High Reliability

Local LAN Speed with Cloud Resilience

Designed for Nepal's real-world infrastructure. Unstable internet or power cuts must never halt your emergency counter or morning OPD rush.

  • Lightning-Fast Local LAN: Sub-second bill generation and ticket printing unaffected by slow internet connections.
  • Secure Cloud Synchronization: Real-time encrypted backups and executive mobile access for owners and medical directors.
  • Role-Based Access & Audit Trail: Complete accountability with tamper-proof logs for cancellations, refunds, and edits.
  • Dedicated On-Site Team: Local implementation specialists in Nepal for hardware setup, staff training, and 24/7 assistance.
< 30s
Average OPD registration & ticket printing speed during peak morning rush
0%
Revenue leakage from unbilled lab orders, pharmacy items, and ward days
100%
IRD E-billing, Annex-13, and fiscal year rollover compliance
24/7
On-ground and remote technical support team based in Nepal
The Competitive Edge

Why top healthcare facilities choose MediMaster

See how an integrated, Nepal-first healthcare platform compares against fragmented tools and outdated legacy software.

Healthcare Operational Need Typical / Fragmented Systems in Nepal MediMaster ERP Unified Healthcare Platform
Patient Identification & Record Single patient identifier across visits Separate slips or files in OPD, lab, pharmacy, and wards. Duplicate records common. One Unified UHID: Complete lifetime medical, diagnostic, and financial history on one record.
Nepal Tax & IRD E-Billing Real-time billing & Annex registers Manual uploads, third-party middleware, or periodic sync errors during fiscal rollover. Built-in IRD CBMS: Certified direct e-billing, Annex-13 sales & purchase registers, and effortless fiscal transitions.
Swasthya Bima & SSF Claims Government health insurance schemes Tedious manual paperwork and spreadsheets resulting in high claim rejection rates. Direct Claim Workflow: Integrated eligibility verification, co-pay split, and automated claim submission.
Lab Equipment (LIS) Interfacing Analyzer connectivity & results Technicians retype machine results manually. High risk of critical typing errors. Direct Machine Interfacing: Results populate automatically from analyzers with WhatsApp PDF dispatch.
Financial & Day Book Closure Front-desk collection into accounts Export to external tally/accounting software. Discrepancies between billing and cash drawer. Live Accounting Engine: Vouchers, ledgers, trial balance, and doctor shares update the instant a bill is paid.
Staff Attendance & Payroll Hospital staff shifts and biometric devices Disconnected biometric software with manual monthly payroll calculation in Excel. Integrated HR & Biometrics: Device integration, shift rotations, leave approvals, and attendance reports included.
Implementation & Local Support Onboarding, training, and emergency helpline Remote-only international vendors or freelance coders with delayed support during crises. Dedicated Team in Nepal: On-site deployment, staff training, and immediate direct telephone/chat support.
Always included

Accounts, HR and attendance with every product

The back office is not an add-on — it ships with Hospital, Clinic, Lab, Ref Lab and Pharmacy.

Accounts & finance

Full accounting fed straight from billing, so the books close with the day.

  • Journal, contra, payment and receipt vouchers
  • Cash & bank, credit and debit notes, expenses
  • Sales, purchase and stock with orders and quotations
  • Ledgers, financial statements and budgets

HR management

One record for every staff member, from joining to leave.

  • Employee records by department and organisation
  • Shifts, schedules and break rules
  • Holiday calendar
  • Leave requests with approvals

Attendance

Staff attendance captured automatically and checked against each shift.

  • Attendance device integration
  • Check-in and check-out against shifts and rules
  • Leave and attendance reports
  • Department-wise and employee-wise views
More inside

Beyond the core departments

The tools facilities ask for once the counters are running — already part of the platform, ready to switch on.

NUR

Nursing station

Ward nurses chart care on the same admission the doctor and billing see.

  • Vital signs and intake/output charts
  • Medication administration record
  • Nursing notes and shift reports
PMS

Appointments & prescriptions

Book patients ahead and keep each doctor's day in order.

  • Appointment booking and waiting list
  • Prescription templates per doctor
  • Follow-up visits on the patient history
HC

Home sample collection

Take collection requests, dispatch riders and track samples back to the lab.

  • Client desk for booking requests
  • Rider desk with assigned pickups
  • Samples and bills tied to the lab order
RAD

Radiology reporting

Radiologists report from templates set up for each study.

  • Report templates for X-ray, USG, CT and more
  • Reporting worklist and dashboard
  • Reports printed or shared from the record
EST

Estimates, packages & SSF

Give patients a cost up front and bill schemes correctly at discharge.

  • Estimate billing before admission
  • Social Security Fund billing for IPD
  • Foreign-employment medical check-ups
MEM

Membership, schemes & camps

Reward loyal patients and run health camps without manual discount sheets.

  • Membership cards with set discounts
  • Schemes and referral agents
  • Campaigns and health-camp billing
PUR

Purchase & store

The full buying cycle, from quotation to stock on the rack.

  • Quotations, orders, challans and purchase bills
  • Purchase returns, breakage and expiry
  • Racks, stock adjustment and store dashboard
OUT

Outsourced tests

Send tests you don't run in-house and keep the patient on your report.

  • Dispatch samples to partner labs
  • Receive and attach partner reports
  • Outsource rates per test and partner
DSN

Print, report & form designer

Change how bills, lab reports and dashboards look without waiting on a developer.

  • Bill and report layout designer
  • Dashboards arranged per role
  • Custom forms built in the form studio
Built for every role

Each person sees the screen their job needs

Role-based menus and dashboards mean the cashier, the nurse and the owner each open MediMaster to their own work.

Owners & management

  • Collection, admissions and department figures on one dashboard
  • End-of-day, IRD audit and fiscal-year reports
  • Key numbers on the mobile app

Doctors

  • Own queue and appointments for the day
  • Past visits, lab results and prescriptions in one place
  • Doctor-wise patients and share reports

Nurses

  • Bed board and admitted patients by ward
  • Vitals, medication and intake/output charts
  • Nursing notes handed over between shifts

Lab & radiology

  • Sample collection and barcode tracking
  • Results from analysers, verified before release
  • Reports delivered on WhatsApp

Pharmacists

  • Dispensing against prescriptions
  • Batch, expiry and low-stock alerts
  • Purchase, returns and supplier payments

Cashiers & accountants

  • Fast billing with deposits, credit and returns
  • Vouchers posted straight from billing
  • Day book, ledgers and trial balance
Why MediMaster

Why facilities across Nepal choose us

IRD-compliant billing

Invoices, sales registers and fiscal-year reporting that meet IRD requirements.

Dashboards & reports

Role-based dashboards for owners, doctors and departments, and a full report library.

Reports to patients

Lab and billing documents delivered to patients over WhatsApp and email.

Mobile app

Key figures and patient information on the go for doctors and management.

Access control

Users, groups and permissions so each person sees only what their role needs.

Local support

Setup, training and a dedicated support line from a team based in Nepal.

Things to know

What to expect when you run MediMaster

Practical points facilities usually ask before booking a demo or going live.

Built for Nepal facilities

Hospitals, clinics, diagnostic labs, reference labs and pharmacies — each product is shaped for how those counters actually work.

IRD-ready from day one

Sales invoices, registers and fiscal-year views are part of billing and accounts, not a separate pack you bolt on later.

Start small, add modules

Begin with the departments you run today. Switch on lab, pharmacy, IPD or more modules as the facility grows — same patient record.

Accounts, HR & attendance included

Every product ships with vouchers, ledgers, employee records, shifts and attendance device integration — no third-party glue.

Setup, training, go-live

Our Nepal team configures masters, trains your staff and stays through go-live, then stays reachable on the support line.

Roles, audit & backups

Users see only what their role needs. Changes leave an audit trail, and regular backups keep records recoverable.

Ready to modernize?

See MediMaster running at your facility

Book a free demo and we'll walk your team through the exact modules you need — hospital, clinic, lab, ref lab or pharmacy — with IRD billing, accounts, HR and attendance built in.

FAQ

Questions facilities ask us

Short answers to what usually comes up before a demo. Call us for anything not covered here.

Which product should we start with?

Pick the one that matches your main counter: Hospital for IPD and multiple departments, Clinic for OPD-led practices, Lab or Ref Lab for diagnostics, Pharmacy for dispensing. All run on the same platform, so modules can be switched on later without moving data.

Can we move our existing patients, items and balances?

Yes. Patients, doctors, test and item masters, opening stock and opening balances can be imported during setup. Our team checks the migrated figures with you before go-live.

Does it work if the internet goes down?

MediMaster runs on your local network, so billing, registration and printing keep working without internet. Internet is only needed for things that leave the building, such as IRD sync, WhatsApp reports and the mobile app.

Is billing IRD-compliant?

Sales invoices, returns, registers and fiscal-year reports follow IRD requirements, with BS and AD dates on every bill. An IRD audit report and year-ending process are part of the system.

Can we change how bills and reports look?

Yes. Bill, report and lab-report layouts are designed in the built-in print and report designer, and dashboards can be arranged per role — no developer needed for routine changes.

Which lab analysers can be connected?

Common haematology, biochemistry and immunoassay analysers can send results straight to the patient record. Tell us your machine models and we'll confirm the interface before installation.

How long does setup take?

A clinic, lab or pharmacy is usually live within days; a multi-department hospital takes longer depending on departments and data migration. We agree a go-live plan with you at the first visit.

What happens after go-live?

You get a support line, live chat and remote assistance from our team in Nepal, with on-site visits when needed. Updates and new features are rolled out to running installations.

Get started

See MediMaster working in your facility

Talk to our sales team for a walkthrough of the modules you need.